Privacy Policy
This Privacy Policy helps you understand how Raaves, Inc., our affiliates, and subsidiaries collect, store, use, and share your Personal Information when you visit our website, use our mobile application, or otherwise engage with us online or offline (collectively our “Services”). WHEN YOU ACCESS OUR WEBSITE, mobile application, or otherwise use our Services, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP ACCESSING OUR services.
Quick Reference Guide
For certain activities, such as when you register, upload content to the Services, or contact us directly, you may provide some or all of the following information:
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Service, or transmitted to other users of the Service or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Service with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
We collect information that identifies, describes, or is reasonably capable of being associated with you (“Personal Information”). We collect the following Personal Information directly from you when you use our Services.
We use the Personal Information we collect for the following business and commercial purposes.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Our website uses cookies, web beacons, mobile software development kits, and similar tracking technologies (“Cookies”) to provide, customize, evaluate, improve, and secure our Services. A Cookie is a small piece of text that is placed on your website browser when you visit a website. These include our own first-party Cookies and possibly, third-party Cookies of our service providers. Some Cookies are only stored temporarily and destroyed each time you close your web browser. Our website also uses persistent Cookies, which do not delete when you close your browser and may collect and store data for a set period of time after you’ve left our website. You can find out more about Cookies in general and how they work at Cookiepedia. {https://cookiepedia.co.uk/all-about-cookies}
3.1 How We Use Cookies
We use Cookies for the following purposes:
3.2 How to Manage Cookies
If you wish to prevent Cookies from tracking your activity on our website or visits across multiple websites, you can set your browser to block certain Cookies or notify you when a Cookie is set. If you block Cookies, certain features on our website may not work. For more information on how you can customize your browser’s Cookie setting please visit the link to your web browser below:
Additionally, you may have the following options to opt-out of interest-based advertising. We are not responsible for the completeness, effectiveness, or accuracy of any third party opt-out options or programs.
You may opt-out of interest-based advertising in general by visiting the Digital Advertising Alliance’s {https://optout.aboutads.info/?c=2&lang=EN} or Network Advertising Initiative’s {https://optout.networkadvertising.org/?c=1} websites. You can also manage ad personalization by Google Ads through Google {https://adssettings.google.com/authenticated}.
We may share your Personal Information with third parties under the following circumstances or as otherwise described in this Privacy Policy:
Our website and Services are intended for users who are 18 years or older and we do not knowingly collect information from children under 18 years old. If we become aware that we have collected information from a child under 18 years old, we will delete such information from our records. If you are a parent or legal guardian and believe your child has given us information and you did not provide consent, please contact us at support@raaves.com.
If you are a current or former customer, you can access, update, or correct your Personal Information at any time by logging into your account, or contacting us.
6.2 Unsubscribe or Opt-Out of Certain Communications
We may contact you via email, phone, or text message with important information about your account and promotional opportunities. You may unsubscribe or opt-out of receiving these communications by following the instructions provided. Ways to unsubscribe to certain communications include clicking on the unsubscribe link in any email or responding STOP to any text messages. You may also contact us to update your communication preferences. Please note that we may still need to contact you with important information about your account or payments due, and you cannot opt-out of these account administration communications.
6.3 California Residents Only
If you are a California Resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”). The CCPA requires that we provide California residents with a privacy policy that contains a comprehensive description of our online and offline practices regarding the collection, use, disclosure, and sale of personal information and of the rights of California residents regarding their personal information.
The CCPA defines “Personal Information” to mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include information that is publicly available, deidentified or aggregate information.
If we collected Personal Information about you in your role as an applicant, employee, or independent contractor, this Policy does not apply to you. Please contact Raavesif you have questions about Personal Information related to your application or work with Raaves. Additionally, if we collected Personal Information about you in your role as an employee, owner, director, officer, or contractor of a client, investor, or developer this Policy does not apply to you.
The CCPA requires a description of data practices using specific categories. This table uses these categories to organize the information in this Privacy Policy.
Categories of personal information we collect |
Business purposes for which information may be used or disclosed |
Parties with whom information may be shared
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Identifiers such as your name, phone number, and address, as well as unique identifiers tied to the browser, application, or device you’re using. |
Protecting against security threats, abuse, and illegal activity: Raaves uses and may disclose information to detect, prevent and respond to security incidents, and for protecting against other malicious, deceptive, fraudulent, or illegal activity. For example, to protect our services, Raaves may receive or disclose information about IP addresses that malicious actors have compromised. |
Other people with whom you choose to share your information, like docs or photos, and videos or comments on Raaves.
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Demographic information, such as your age, gender and language. |
Auditing and measurement: Raaves uses information for analytics and measurement to understand how our services are used, as well as to fulfill obligations to our partners like publishers, advertisers, developers, or rights holders. We may disclose non-personally identifiable information publicly and with these partners, including for auditing purposes. |
Third parties to whom you consent to sharing your information, such as services that integrate with Raaves’ services (e.g., payment providers).
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Commercial information such as your payment information and a history of purchases you make on Raaves’ services. |
Maintaining our services: Raaves uses information to ensure our services are working as intended, such as tracking outages or troubleshooting bugs and other issues that you report to us. |
Service providers, trusted businesses or persons that process information on Raaves’ behalf, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
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Internet, network, and other activity information such as your search terms; views and interactions with content and ads; web browsing history you’ve synched with your Raaves Account; information about the interaction of your apps, browsers, and devices with our services (like IP address, crash reports, and system activity); and activity on third-party sites and apps that use our services. |
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Geolocation data, such as may be determined by GPS, IP address, and other data from sensors on or around your device, depending in part on your device and account settings. |
Use of service providers: Raaves shares information with service providers to perform services on our behalf, in compliance with our Privacy Policy and other appropriate confidentiality and security measures. For example, we may rely on service providers to help provide customer support. |
Law enforcement or other third parties, for the legal reasons, such as court ordered subpoenas. |
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Audio, electronic, visual, and similar information, such as voice and audio information. |
Advertising: Raaves processes information to provide advertising, including online identifiers, browsing and search activity, and information about your location and interactions with advertisements. This keeps Raaves’ services and many of the websites and services you use free of charge. |
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Legal reasons: Raaves also uses information to satisfy applicable laws or regulations, and discloses information in response to legal process or enforceable government requests, including to law enforcement. |
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Other information you create or provide, such as the content you create, upload, or receive (like photos and videos. or emails). |
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Inferences drawn from the above, like your merchant interest categories. |
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The Right to Request More Information
If you are a California resident, you have the right to request more information about how we have treated your Personal Information in the past 12 months, including:
The Right to Request Access
You also may have the right to receive a copy of your Personal Information.
The Right to Request Deletion
Under certain conditions, you have the right to request that we delete your Personal Information. Please note that simply logging out or uninstalling an app does not delete your account or the Personal Information we may have collected.
How to Exercise these Rights
To submit a request to exercise these rights you may use one of the following three methods:
For all requests, please clearly state that the request is related to “Your California Privacy Rights,” indicate which type of request you are making, and provide your name, street address, city, state, zip code, e-mail address or phone number where you may be contacted, and your Raaves’ username. We are not responsible for notices that are not labeled or sent properly or that do not include complete information.
Verification
Before responding to your request, we must first verify your identity using Personal Information you recently provided to us. If we are not able to verify your request we will contact you for more information. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.
Designating an Authorized Agent
You may designate someone to submit requests and act on your behalf (an "Authorized Agent"). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf.
Do Not Track Requests
As explained in the Cookies section above, we use cookies to collect information about your internet activity to help us provide you with relevant advertisements, incentives or offers. Some web browsers or smartphones have the ability to set “Do Not Track” requests to block user activity from being tracked across web pages or devices. Our website does not recognize “Do Not Track” signals.
Third-Party Marketing and Selling
The CCPA requires notice and an opportunity to opt-out from certain disclosures of Personal Information considered to be a “sale” as defined in the CCPA. We may collect your unique online identifiers, internet and network activity, device identifier, Internet Protocol address, browsing history, search history, and information about how you interact with our website or mobile application. We may disclose this information with third party companies, social media platforms, or analytics partners that support our online marketing efforts, connect with social media networking, and help us improve the use of our website and services.
Our website is not intended for use by children under the age of 18 and we do not knowingly collect or disclose information from children under 18 years old. We also do not intend to disclose Personal Information to third parties without providing you notice and an opportunity to opt-out.
You or your Authorized Agent may request to opt-out of certain disclosures of your Personal Information by submitting a request to privacy@raaves.com.
No Discrimination
We will not unlawfully discriminate against you for exercising any of these rights.
Nothing in this Privacy Policy restricts Raaves’ ability to:
When you use our Services, you may find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of your Personal Information. You should review their terms and conditions and privacy policies before proceeding to that site.
This Privacy Policy is reviewed and updated regularly. If we change this Policy, we will post the updated Privacy Policy here, and those changes will go into effect on the “last updated” date shown above. We will take your continued use of our Services to mean you accept the terms of the updated Policy. We will not retroactively use or share your Personal Information for materially different purposes without first taking reasonable steps to provide you notice.
If you have a questions about this Policy or our privacy practices, you may contact us or call us at support@raaves.com.
Last Updated: November 8, 2022.